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FileMage Gateway Usage Based

FileMage Gateway is an SFTP & FTP server backed by IBM Cloud Object Storage, featuring permission management and more.

  • Filemage LLC
  • Third Party
  • Date of last update: 12/04/2024
  • Docs
  • Get help
  • Readme file
  • Server Image
  • Filemage LLC
  • 12/04/2024
  • Storage
  • Docs
  • Get help
  • Readme file
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Select your deployment target

Select a delivery method

Select a delivery method

Select product version

    Version last updated: 12/04/2024

    Summary

    FileMage Gateway is a SFTP and FTP server that reads and writes files directly to IBM COS, enabling customers to leverage the reliability and scale of IBM COS for exchanging and storing files internally or with business partners. Transfers are streamed in memory, not staged on disk, so changes are fast and visible immediately.

    Note
    The Metadata service with secure access must be enabled on the instance for the application to start. If the instance is started without this enabled then you must enable it on the running instance and then restart the application service.

    Don't see a feature you want? Let us know at feedback@filemage.io! Be sure to check back here regularly for new features or sign up for product updates at https://www.filemage.io/.

    Features and capabilities

    Upload and download files in the browser.

    Apply custom branding and styling to the interface
    Enforce OTP multi-factor authentication
    Account setup and password reset emails

    File Sharing

    Assign users to home directories.
    Assign folder level permissions to users and groups.
    Mount certain folders to other buckets.

    Security Features

    View audit log of all user actions
    Password complexity and expiration rules
    Enable brute-force login prevention
    Multi-factor authentication

    Server Management

    Automatically get free TLS certificates from Let's Encrypt.
    Use the JSON API for configuration automation.

    SFTP & FTP Features

    Configurable SFTP ciphers, key exchange algorithms, and digest algorithms.
    FTPS in implicit, explicit, active and passive modes.

    Getting support

    Please contact FileMage support via email at support@filemage.io. FileMage support is provided in English, during the hours 7am - 7pm Pacific time, Monday through Friday.


    If you're experiencing issues with this product, use the following support information.

    https://www.filemage.io/support
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    Monday

    2:00 PM - 2:00 AM UTC

    Tuesday

    2:00 PM - 2:00 AM UTC

    Wednesday

    2:00 PM - 2:00 AM UTC

    Thursday

    2:00 PM - 2:00 AM UTC

    Friday

    2:00 PM - 2:00 AM UTC

    2 hours

    support@filemage.io
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    Monday

    2:00 PM - 2:00 AM UTC

    Tuesday

    2:00 PM - 2:00 AM UTC

    Wednesday

    2:00 PM - 2:00 AM UTC

    Thursday

    2:00 PM - 2:00 AM UTC

    Friday

    2:00 PM - 2:00 AM UTC

    1 hour

    Support locations

    Support locations refer to all of the countries in which product support teams are located.

    • United States
    • You must wait 1 hour after you contact this product's support before you can begin the escalation process.

      support@filemage.io
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      1 hour

    Summary

    FileMage Gateway Usage Based

    • Deployment target: Virtual private cloud (x86)
    • Delivery method: Server Image
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