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Summary
Rocket iCluster high availability/disaster recovery (HA/DR) solutions ensure uninterrupted operation for your IBM i applications, providing continuous access by monitoring, identifying, and self-correcting replication problems.
Rocket iCluster reduces downtime related to unexpected IBM i system interruptions with real-time, fault-tolerant, object-level replication. In the event of an outage, you can bring a “warm” mirror of a clustered IBM i system into service within minutes.
iCluster disaster recovery software ensures a high-availability environment by giving business applications concurrent access to both master and replicated data. This setup allows you to offload critical business tasks such as running reports and queries as well as ETL, EDI, and web tasks from your secondary system without affecting primary system performance.
Proactive issue notifications and self-correction for replication problems help your team identify and address potential issues before they affect the system availability or recovery solution. The administrative capabilities in iCluster help staff easily configure and perform operations such as starting, ending, and switching replication groups, saving time and removing some of the risks associated with manual processes.
Features and capabilities
Create 1:1 copies of the LPARs
They can be used for multiple use cases like test new versions of the IBM i operating system or applications with real data.
Offload tasks from the production system
The backup can be used for queries, reports or Business Intelligence (BI) software without performance influence on the production.
Switch to the backup at any time
In case of an issue with the production system switch to the backup system. Test the readiness of the backup system before the switch.
Getting support
At Rocket Software we are a unified, global team of support professionals dedicated to maximizing your success. Lead by our company core values of Empathy, Humanity, Trust, and Love, we are committed to delivering exceptional technical support to ensure a seamless product experience. We strive to ensure you have access to the appropriate expertise whenever you need it — no matter your location.
Our dedicated support professionals are skilled, motivated, and eager to resolve issues and answer questions. Our goal is to deliver satisfaction by timely resolution, promptly responding to your requests and consistently setting and meeting expectations.
We closely work with our lab engineers to prioritize bug fixes swiftly, acknowledging the importance of a robust and reliable product experience.
If you're experiencing issues with this product, use the following support information.
support@rocketsoftware.com 24 hours / 7 days a week 2 hours | |
24 hours / 7 days a week 1 hour | |
1 855 577 4323 24 hours / 7 days a week 1 hour | |
| Support locations | Support locations refer to all of the countries in which product support teams are located.
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You must wait 1 hour after you contact this product's support before you can begin the escalation process.
1 855 577 43231 hour