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| Plan | Features and capabilities | Pricing | |
|---|---|---|---|
"Fresche IBMi KTLO (Keep The Lights On) provides 24x7 comprehensive managed services for OS/400 and selected applications - delivered by onshore US citizens for your IBM i LPARs running in PowerVS.
Our engineering team and disciplined approach provides robust system administration, including management and maintenance of OS/400, capacity planning, performance and backup monitoring, and disaster recovery support.
Our application teams provide on-going support and management for selected applications, including profile management, application message responses, batch job management, application patching and upgrades, report creation,
Fresche includes our full Security Suite as part of this solution – including auditing, alerting, remediation tools, and encryption capabilities. Remediation work is offered as an additional service.
Fresche KTLO enables your team to focus on innovation while we handle the operations."
Fresche Solutions provides 24x7x365 proactive support for IBM i environments, ensuring uptime, compliance, and efficient IT management. This offering includes support for selected applications based on agreed upon client needs and application scope. For more information, please refer to the Cloud section of our web site.
24 hours / 7 days a week 1 hour | |
support.cloud@freschesolutions.com Copy 24 hours / 7 days a week 1 hour | |
| Support locations | Support locations refer to all of the countries in which product support teams are located.
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You must wait 1 hour after you contact this product's support before you can begin the escalation process. escalation@freschesolutions.com Copy 1 hour |