| Plan | Features and capabilities | Pricing | |
|---|---|---|---|
PVS One Managed Service provides comprehensive support for the setup and operation of PowerVS, including new instance setup, configuration changes, and ongoing operational support. Key offerings include operational management of PowerVS Workspaces, support for IBM i instance management, and Q&A with troubleshooting. The service is available in Japan, with support for Japanese-language instances and translation assistance for communication with IBM Cloud support.
The detail of PVS One is provided at the following URL:
https://mono-x.com/pvsone/
Support for creating Workspace, network configuration and changes within existing Workspace, and operational management of VM resource
Support for building new PowerVS IBM i instance, monitoring, and supporting IBM i OS environment.
Assistance with PowerVS environment usage, ticket creation support, and issue resolution.
For details, please refer to the respective URLs mentioned below.
If you're experiencing issues with this product, use the following support information.
Monday 12:00 AM - 8:30 AM UTC Tuesday 12:00 AM - 8:30 AM UTC Wednesday 12:00 AM - 8:30 AM UTC Thursday 12:00 AM - 8:30 AM UTC Friday 12:00 AM - 8:30 AM UTC 12 hours | |
| Support locations | Support locations refer to all of the countries in which product support teams are located.
|
You must wait 12 hours after you contact this product's support before you can begin the escalation process. cloud_catalog@mono-x.com 6 hours |
