IBM Cloud Docs
Getting help and support for Block Storage for Classic

Getting help and support for Block Storage for Classic

If you experience an issue or have questions when you use IBM Cloud® Block Storage for Classic, you can use the following resources before you open a support case.

  • Ask the AI assistant in the console or from the IBM Cloud CLI.
  • Review the FAQs in the product Documentation.
  • Review the troubleshooting Documentation to troubleshoot and resolve common issues.
  • Check the status of the IBM Cloud® platform and resources by going to the Status page.
  • Review Stack Overflow to see whether other users experienced the same problem. When you ask a question, tag the question with ibm-cloud and block-storage, so it can be seen by the IBM Cloud development teams.

If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.