IBM Cloud Docs
Why can't I submit the form to add my credit card information?

Why can't I submit the form to add my credit card information?

You can't submit your credit card information to upgrade your Lite account to a billable account.

The Upgrade account button is disabled.

This problem happens when your information isn't entered correctly.

Complete the following steps:

  1. Complete all of the required fields to add your credit card and billing information in the IBM Cloud console.

    Ensure that you specified a business account and not a personal account type, if you are providing a VAT ID or tax identification number.

  2. Click Upgrade account.