Why can't my VSIs access VPE gateway?

Virtual Private Cloud 1.30 and later

Review the following scenarios for why your VSI can't access your VPE gateway.

• You have a VSI that is able to communicate through your registry VPE gateway until a secure by default cluster is added to the VPC, then your VSI can no longer communicate through the gateway.
• You already have a secure by default environment and when you create a new VSI, that VSI cannot communicate through the existing gateways.

If you provision a VSI in a VPC containing secure by default clusters several VPE gateways are created. In a secure by default environment these gateways are attached to a security group that, by default, only allows inbound traffic from IBM Cloud Kubernetes Service clusters in the VPC. Any stand-alone VSI will not have access.

Choose from one of the following options to resolve the issue.

• Attach your kube-CLUSTERID security group to your VSI.

  • Each cluster in your VPC has a security group attached to its worker nodes. The name of this security group is kube-CLUSTERID.
  • This security group has already been configured to talk to your VPE gateway. - You can attach any kube-CLUSTERID security group to your VSI allows the VSI to communicate through the VPE gateway.
  • You can attach security groups to your VSIs from the VPC console.

• Add an inbound security group rule from your VSI security group to your VPE gateway security group.

  1. Find the security group IDs for the current VSI and the kube-vpegw-<vpcID> security group.

     ibmcloud is security-groups
     

  2. Add the following remote rule to kube-vpegw-<vpcID> from your VSI's security group

     ibmcloud is sg-rulec <kube-vpegw-vpcID> inbound all --remote <your-VSI-SG-ID>
     

  3. Add a remote rule from your VSI security group to kube-vpegw-<vpcID>.

     ibmcloud is sg-rulec <your-VSI-SG> outbound all --remote  <ID of kube-vpegw-vpcID>
     

If the issue persists, contact support. Open a support case. In the case details, be sure to include any relevant log files, error messages, or command outputs.