What if my OpenShift Data Foundation issue is still unresolved?
If your ODF issue is still unresolved or is not addressed in the troubleshooting steps, contact ODF support by raising a case in the Red Hat customer portal.
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Access the Red Hat Customer Portal and sign in with your support credentials.
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Find the Troubleshoot a product issue section and select Red Hat OpenShift Data Foundation.
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Select the version of your ODF instance.
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Click Continue.
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Use the Red Hat
must-gather
tool to collect data about your cluster in a compressed file. For more information, see Gathering data about your cluster.oc adm must-gather --image=registry.redhat.io/ocs4/ocs-must-gather-rhel8:latest --dest-dir=ocs_mustgather
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Follow the prompts to describe the issue you have. Attach the file with the
must-gather
data you collected earlier. -
Click Open a case to submit your issue.