Why doesn't my cluster add-on work?
When you try to use a cluster add-on in IBM Cloud Satellite®, the cluster add-on does not work. For example, you installed the Kubernetes web terminal add-on but cannot open the add-on.
Add-ons might not work for several reason.
- The add-on is not supported for clusters in a Satellite location.
- The add-on is in an unhealthy state.
- The add-on settings are misconfigured, such as renaming or editing a ConfigMap.
- The add-on cannot be backed up in IBM Cloud Object Storage due to conflicting service instance and bucket endpoints.
Take the following steps to troubleshoot the add-on.
- Check that the add-on is supported. If not, uninstall the add-on.
- If the add-on is misconfigured, refresh the cluster master to restore the add-on to the default settings.
ibmcloud oc cluster master refresh -c <cluster_name_or_ID>
- If the add-on is in critical state, review the IBM Cloud Object Storage instance and bucket that backs up the cluster data. The instance and endpoint must have matching endpoints, such as a Global instance with a Cross Region bucket (
us-geo
endpoint), or a Regional instance with a Regional bucket (us-east
endpoint). If the endpoints do not match, you must re-create the Satellite location with matching IBM Cloud Object Storage instance and bucket endpoints. - For more information, review the add-on state and statuses.