Logging for VMware Solutions

IBM Cloud® services, such as IBM Cloud® for VMware Solutions generate platform logs that you can use to investigate abnormal activity and critical actions in your account, and troubleshoot problems.

You can use IBM Cloud Logs Routing, a platform service to route platform logs in your account to a destination of your choice by configuring a tenant that defines where platform logs are sent. For more information, see Learning about IBM Cloud Logs Routing.

You can use IBM Cloud Logs to visualize and alert on platform logs that are generated in your account and routed by IBM Cloud Logs Routing to an IBM Cloud Logs instance.

Locations where platform logs are generated

IBM Cloud for VMware Solutions generates platform logs in the regions that are indicated in the following table.

Regions where platform logs are generated in Americas locations
Dallas (`us-south`)	Washington (`us-east`)	Toronto (`ca-tor`)	Sao Paulo (`br-sao`)
Yes	Yes	Yes	No

Regions where platform logs are generated in Asia Pacific locations
Tokyo (`jp-tok`)	Sydney (`au-syd`)	Osaka (`jp-osa`)	Chennai (`in-che`)
Yes	No	No	No

Regions where platform logs are generated in Europe locations
Frankfurt (`eu-de`)	London (`eu-gb`)	Madrid (`eu-es`)
Yes	No	No

Locations where logs are sent by IBM Cloud Logs Routing

VMware Solutions sends logs by IBM Cloud Logs Routing in the regions that are indicated in the following table.

Regions where platform logs are sent in Americas locations
Dallas (`us-south`)	Washington (`us-east`)	Toronto (`ca-tor`)	Sao Paulo (`br-sao`)
Yes	Yes	Yes	No

Regions where platform logs are sent in Asia Pacific locations
Tokyo (`jp-tok`)	Sydney (`au-syd`)	Osaka (`jp-osa`)	Chennai (`in-che`)
Yes	No	No	No

Regions where platform logs are sent in Europe locations
Frankfurt (`eu-de`)	London (`eu-gb`)	Madrid (`eu-es`)
Yes	No	No

Viewing logs

To view logs, start IBM Cloud Logs from the Observability page. For more information, see Launching the UI through the IBM Cloud UI.

Fields by log type

For information about fields included in every platform log, see Fields that are included in platform logs.

The following fields are included in the log record:

Log record fields
Field	Type	Description
`logSourceCRN`	Required	Defines the account and flow log instance where the log is published.
`saveServiceCopy`	Required	Defines whether IBM saves a copy of the record for operational purposes.
`message`	Required	Description of the log that is generated.

Log messages

The following tables list the message IDs that are generated and additional information available about these messages.

Additional information about message IDs
Message ID	Type	Learn More
`is.flow-log-collector.00001E`	Error	Failed to write a Flow log file for the past 24 hours. Dropping flow log for Virtual Server ServerName