Migrating intents and entities

This feature is currently not available in the AI assistant builder of IBM watsonx Orchestrate.

You can migrate your intents and entities from the classic experience to watsonx Assistant.

Downloading intents

You can download intents to a CSV file, so you can then upload and reuse them as actions or example phrases in watsonx Assistant.

Go to the Intents page.
Select the intents that you want to download, and then click the Download icon .

If you plan to use a downloaded intent file to upload example phrases for a specific action, download only a single intent. In watsonx Assistant, only one intent can be uploaded per action.
Specify the name and location in which to store the CSV file that is generated, and click Save.

You can now perform the following tasks to migrate information to watsonx Assistant:

Upload intents as actions. For more information, see Uploading intents as actions.
Upload the examples from a single intent as example phrases for a specific action. For more information, see Uploading phrases.

You can download a number of entities to a CSV file, so you can then upload and reuse them as saved customer responses in watsonx Assistant.

Go to the Entities page.
Select the entities that you want to download, and then click the Download icon .
Specify the name and location in which to store the CSV file that is generated, and click Save.

You can now upload the entities as saved customer responses in watsonx Assistant. For more information, see Uploading saved customer responses.