Troubleshooting overview

General ways to resolve issues

• Make sure that your command-line tools are up-to-date.
  • In the command line, you are notified when updates to the ibmcloud CLI and plug-ins are available. Be sure to keep your CLI up-to-date so that you can use all available commands and options.
  • Update the ibmcloud ce CLI plug-in whenever an update is available. For more information, see Updating the Code Engine CLI
  • When you use any of the CLI get commands, such as the app get, job get, jobrun get, build get, or buildrun get commands, you can specify the --o yaml option to obtain more fine-grained details about your Code Engine component, which can be helpful in troubleshooting. For more information about the get commands, see CLI Reference.
• Review the other troubleshooting issues for Code Engine.
• Review the FAQs.
• Enable and review logging and monitoring details to troubleshoot your Code Engine components.

Reviewing Cloud issues and status

1. To see whether IBM Cloud is available, check the IBM Cloud status page.
2. Filter for the Code Engine component and review any cloud status issue.
3. Review the Limits and quotas for Code Engine.
4. For issues in open source projects that are used by IBM Cloud, see the IBM open source and third-party policy.

Getting help

If you still cannot resolve your issue, see Getting support. For any general questions or feedback, post in Slack.